There are many benefits to expressing empathy apart from improving the customer experience and moving the bottom line, which is ‘making customers happy’. 1. A better understanding of people. Customer support is all about people. If you understand people better and know how your customer feels, you can support them better.
How to use empathy in a sentence? Gwen Carr:. That was a real slap in the face. For you to say that there is not a big deal and my son laid dead on the ground, there was no sympathy, no empathy; it was just business as usual.
So, what does empathy mean, you ask? Simply put, empathy is the innate ability to recognize, understand, and share the feelings and thoughts of another person, fictional character, or animal. Learning to be empathetic is crucial for establishing relationships and behaving compassionately.
Spanish Translation of “EMPATHY” | The official Collins English-Spanish Dictionary online. Over 100,000 Spanish translations of English words and phrases.
Both sympathy and empathy have roots in the Greek term páthos meaning “suffering, feeling.”. Sympathy is the older of the two terms. It entered English in the mid-1500s with a very broad meaning of “agreement or harmony in qualities between things or people.”. Since then, the term has come to be used in a more specific way.
The word empathy has only been around for about 150 years. It is modeled on the German Einfühlung (from ein "in" + Fühlung "feeling"), which is a translation of Greek empatheia "passion, state
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how to use the word empathy in a sentence
